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Insurance for virtual IOP

Know your cost before you start.

Thrive works with most major commercial insurance plans and TRICARE. Book a free call and our admissions team checks your coverage first, so you hear what you’d pay before you decide anything.

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Free, no obligation

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Your cost explained up front

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We handle authorization

Adult relaxing on the couch at home, checking his coverage on his phone
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Coverage checked

In network. Your cost is ready to go over on your call.

Free call booked for Thursday

Plans we work with

Your plan is probably here.

Pick your insurer to see how coverage works with Thrive. Networks vary by plan and state, so we confirm yours before you start.

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Commercial plans and TRICARE

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Adults 18+ in AZ, CA, FL, IN, NC, SC and TX

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Not Medicaid or Medicare yet

ins leaves

8days

median from referral to first session

Care you deserve, within reach.

Thrive is covered by most major commercial insurance plans and TRICARE, so intensive care from home is often far more affordable than people expect.

Our admissions team checks your coverage before your first call and walks you through any costs in plain numbers. Most people start within about a week.

Book my free coverage check

How it works

Three steps, no guesswork.

Adult booking a free call with Thrive on her laptop
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01

Book a free call

Tell us your name and state and pick a time that works. It takes about two minutes, from your phone.

About 2 minutes

Adult on the phone with Thrive's admissions team
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02

We check your coverage

Before your call, our admissions team checks your benefits with your insurer. On the call you hear what you would pay, in plain numbers.

Before you commit to anything

Adult starting a virtual IOP session from home
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03

Start care

Your first session is scheduled with your therapist. We handle the insurance paperwork from there.

Median 8 days from referral to first session

Book my free coverage check

What you’ll pay

Three ways to pay. One honest answer.

Your cost comes down to your deductible, your copay or coinsurance, and your out-of-pocket maximum. We check all three for you.

Most families

In network

You pay your plan’s share for intensive outpatient care, usually a copay or coinsurance once your deductible is met. We tell you the numbers before you start.

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We bill your insurer directly

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Authorization handled by our team

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Your cost explained up front

Some plans

Out of network

If we are not in network with your plan, we check your out-of-network benefits and tell you honestly what care would cost before you decide.

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Out-of-network benefits checked for you

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Clear answer, no pressure

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Other options if it is not a fit

No insurance needed

Self-pay

Prefer not to use insurance? You get a Good Faith Estimate in writing before care begins, as the No Surprises Act requires.

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Written Good Faith Estimate

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Same care, same team

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Ask about our scholarship program

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your coverage before you commit

7states

served by one care team, for adults 18 and older

90%

session attendance across our programs

24/7

admissions line, for you or someone you love

Questions

Insurance, answered.

Still unsure? Our admissions team will check your plan for you, free. Call (561) 203-6085 or book a free call.

Adult waving hello at the start of a virtual IOP group session at home

Does insurance cover virtual IOP?

Usually, yes. Most commercial insurance plans cover a virtual intensive outpatient program (IOP) as an outpatient mental health benefit, the same way they cover in-person IOP. What you pay depends on your plan, so our admissions team checks your benefits for free before you start.

Which insurance plans does Thrive accept?

We work with most major commercial plans, including Aetna, Cigna, UnitedHealthcare and Optum, Blue Cross Blue Shield and Anthem, Oscar and TRICARE. Networks vary by plan and by state, so we confirm your exact coverage before you start.

Do you accept Medicaid or Medicare?

Not at this time. If you have Medicaid or Medicare, our admissions team can point you toward programs that accept it.

How much does virtual IOP cost with insurance?

It depends on your plan: your deductible, your copay or coinsurance for intensive outpatient care, and your out-of-pocket maximum. We check all three and tell you your expected cost in plain numbers before your first session.

Can I pay for IOP without insurance?

Yes. You can pay for care yourself instead of using insurance. You get a written Good Faith Estimate before care begins, and you can ask us about our scholarship program. If you self-pay first and ask your insurer to reimburse you later, we cannot promise they will cover it.

What if Thrive is out of network with my plan?

We check your out-of-network benefits and tell you what care would cost. If it is not a fit, we help you find a program that is.

Do I need prior authorization for IOP?

Many plans require it for intensive outpatient care. Our team requests and tracks it for you as part of admission, so you do not have to call your insurer.

How is my insurance billed?

We bill your insurer directly, so you do not pay up front and claim it back. After your insurer processes a claim, you are billed only for your share, such as a deductible, copay or coinsurance. We go over those costs with you before your first session.

Who can join Thrive's virtual IOP?

Adults 18 and older who are in Arizona, California, Florida, Indiana, North Carolina, South Carolina or Texas during their sessions. A short assessment with our admissions team confirms IOP is the right level of care for you. Thrive is not a crisis service. If you are in crisis, call or text 988, or call 911 in an emergency.