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Insurance / UnitedHealthcare

Virtual IOP covered by UnitedHealthcare

Intensive care from home, covered by UnitedHealthcare.

Thrive is in network with UnitedHealthcare for virtual intensive outpatient care in Arizona, Florida, Indiana, South Carolina and Texas. We check your UnitedHealthcare benefits for free before you start, so you know what you’d pay.

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Free benefits check

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Authorization handled for you

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Median 8 days to start

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In network

Benefits checked. Your expected cost is ready to go over on your call.

Authorization approved

Where we take UnitedHealthcare

In network in 5 states, and growing.

Covers UnitedHealthcare commercial plans, with behavioral health through Optum. Pick your state for local details.

In-network status comes from our current contracts. Networks vary by plan, so we confirm yours before you start.

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How it works

Starting care with UnitedHealthcare, step by step.

1

Book a free call

Tell us your name and state, pick a time, and have your UnitedHealthcare card handy. It takes about two minutes.

2

We verify your UnitedHealthcare benefits

Before your call, admissions checks your deductible, copay or coinsurance and any authorization your plan needs, then walks you through it.

3

Start your program

A short clinical assessment confirms IOP is the right fit, and your first session is scheduled. Median 8 days from referral.

Check my UnitedHealthcare coverage

What your plan covers

What your UnitedHealthcare-covered program includes.

Three hours a day, three to five days a week, live by secure video. The structure of a clinical program, while you keep living your life.

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Curated groups

Small groups of people on similar paths, led by licensed clinicians.

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Individual therapy

One-on-one time with your therapist every week to work on what matters most to you.

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Family sessions

Loved ones join when it helps, to rebuild trust, communication and boundaries.

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Skills you keep

DBT, CBT and mindfulness tools for real life, from emotional regulation to relapse prevention.

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Aftercare plan

You leave with a plan for what comes next: therapy, groups or ongoing support.

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Care coordination

We work with your UnitedHealthcare plan, your other providers and your prescribers so nothing falls through the cracks.

Conditions we treat

Care for what you’re going through.

UnitedHealthcare plans cover treatment for these conditions as part of their mental health benefits when IOP is the right level of care.

8days

median from referral to first session

90%

session attendance across our programs

5states

in network with UnitedHealthcare

UnitedHealthcare questions

UnitedHealthcare coverage, answered.

Still unsure? Our admissions team will check your UnitedHealthcare plan for you, free. Call (561) 203-6085 or book a free call. Coverage varies by plan.

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Does UnitedHealthcare cover virtual IOP?

In most cases, yes. UnitedHealthcare commercial plans generally cover intensive outpatient care as an outpatient mental health benefit, and most cover it the same way whether you attend in person or by secure video. What you pay depends on your plan, so we check your UnitedHealthcare benefits for free before you start.

Which states is Thrive in network with UnitedHealthcare?

Arizona, Florida, Indiana, South Carolina and Texas. In other states, call us and we will tell you honestly where things stand and check what other coverage you have.

What will I pay with UnitedHealthcare?

It depends on your deductible, your copay or coinsurance for intensive outpatient care, and your out-of-pocket maximum. We check all three and give you the numbers before your first session.

Do I need prior authorization from UnitedHealthcare?

Some UnitedHealthcare plans require it for intensive outpatient care. Our admissions team requests and tracks it for you, so you do not need a referral from your primary care provider first.

How soon can I start with UnitedHealthcare?

Most people start within about a week. The median time from referral to first session at Thrive is 8 days, and we move faster when we can.

Does UnitedHealthcare cover treatment for depression?

Yes. UnitedHealthcare plans cover depression treatment as part of their mental health benefits. Intensive outpatient care is covered when it is the right level of care, which our clinicians confirm in a short assessment.

Does UnitedHealthcare cover treatment for anxiety?

Yes. UnitedHealthcare plans cover treatment for anxiety disorders, including panic disorder and social anxiety, as part of their mental health benefits.

Does UnitedHealthcare cover trauma and PTSD treatment?

Yes. UnitedHealthcare plans cover treatment for PTSD and trauma-related conditions. Our program is trauma-informed and includes EMDR where it fits your plan of care.

Do you accept UnitedHealthcare Medicare or Medicaid plans?

Not at this time. Thrive accepts UnitedHealthcare commercial plans only. If you have a Medicare or Medicaid plan, our admissions team can point you toward programs that accept it.

Other plans we work with

Covered by a different insurer?