Trust and transparency
Legal & privacy
Every policy that governs our website, our app and your care, written in plain language and kept current. Thrive Mental Health LLC, Boca Raton, Florida.
Website
Privacy Policy
What we collect on our website and booking pages, how cookies work, and why nothing is sent to Google before you choose.
Updated October 26, 2026
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Website, portal and app
Terms of Service
The rules for using our online services, how disputes are handled, and your 30-day arbitration opt-out.
Updated October 26, 2026
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Patients
HIPAA Notice of Privacy Practices
How your health information may be used and shared, and your rights to see, correct and limit it.
Effective October 26, 2026
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Self-pay patients
Good Faith Estimate
Your right under the No Surprises Act to a written cost estimate before care if you do not use insurance.
Updated October 26, 2026
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Our commitments
What we promise, in every policy
01
Your choice comes first
No analytics or advertising tool loads on our website until you click Accept. A browser privacy signal counts as Decline.
02
No ads, no data sales
We do not run ad pixels or remarketing, sell personal or health information, or work with data brokers.
03
HIPAA and stricter state law
Vendors that handle health information sign business associate agreements. Where state law protects you more, we follow it.
04
A clinician signs every note
Technology may help draft notes, but a licensed clinician reviews, edits and signs each one and makes every clinical decision.
05
Accredited care
Thrive is accredited by The Joint Commission for Behavioral Health Care and Human Services.
06
Clear about emergencies
Thrive is not an emergency service. In a crisis, call or text 988, or call 911.
Who to contact
Reach the right team directly
Privacy Officer
Privacy rights, copies of records, complaints and data requests.
Legal notices
Notices of a dispute, arbitration opt-outs and questions about our terms.
Mailing address
Thrive Mental Health LLC
1489 W Palmetto Park Rd, Suite 410
Boca Raton, FL 33486
(561) 203-6085